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发表于 2016-2-25 21:52:54
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Thank you for contacting ExoClick Customer Services in relation to the balance of your account.
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) Y F3 ~7 }) j& o! e" `Last week we had sent out an email to advise on why the balance adjustments had to be made for the spend on campaigns that had not been deducted from your account balance between 1st February (08:15 EST) to 15th February (23:59 EST).
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The balance adjustments were completed over two installments to allow clients to better absorb the changes.
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* X0 w% J; c. P% nWe can confirm this is the last installment of the adjustments to be made, and your account balance is now accurate basde on how much you have funded this much to what you have spent.+ W- N2 r$ R2 A1 _% Y% w# `
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We regret any inconvenience that may have been caused and we would like to offer reassurances that this issue will not be repeated going forward.
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Should you require any additional assistance or clarifications please do not hesitate to contact us.- U+ l' V' U N$ J7 y* v; K& v
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发表于 2016-2-25 20:06:46
楼主
发表于 2016-2-25 21:30:09
发表于 2016-2-26 09:28:16
