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看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，
2 e6 A# h0 Z; Y: U+ i" A! QThank you so much for your great support on us.8 z4 u2 k$ r2 I& H8 Y
We have received your order of "XXXXXX".
/ }+ y7 }, H: ^! Q, V+ PWe will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?7 }. D3 B f. f% E7 z& z, Q
If nothing is wrong, we will ship them asap.
: u8 Y9 P( D7 n4 E) ` {Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。
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客户因订购的商品大小不合适导致退货 Dear buyer，* ^/ w0 u1 w+ h3 ^
Thank you so much for your great support on us.
/ r) {( h, R* q' i$ |! K7 r! VSo sorry for the inconvenience that the swimming suit did not fit you. ) ^7 M* s; v: L/ v% B
Will it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?$ o4 _$ L0 g+ {. q8 B+ M
Just suggestion, if you insist on returning it back, we will go to thefurtherstep. Z3 C- B, G) l# o2 W
Waiting for your reply.
& D/ f7 b; `, D5 r* ^Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，/ g7 o, w2 f0 r" f% B
Thank you so much for your great support on us.
, [$ W5 L$ L3 rWhat a big mistake we made! ! U, t3 [1 g4 \( F& f8 Y
Sorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.9 L) `/ |: L, K. N% v% V" U
Waiting for your reply and hope your kind understanding.* V# V+ r% Q. q' `' m% d% y
Best Regards Seller’s name/ o/ C3 o% W" _, {% e; b
译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.
4 q1 `( k0 V6 E1 i4 E( [8 BUsually it takes about 7-12 days for the item to reach you.
/ [( ]5 {) V3 Q9 DAny question, feel free to contact us and we will reach you at the soonest.
; @" S4 d- S' f- { TBest Regards Seller’s name2 n7 w' v r1 @6 L
译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order! P- s5 [ W$ X2 l# M
We have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.
1 Y7 U) k8 x" i0 y, A7 |6 y/ ZHave a nice day!2 j! y* ?' K5 U& L3 s
Best Regards Seller’s name5 ~* z- e# s# i6 \: c8 U
译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！
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发表于 2015-3-4 20:47:24
