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看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，
3 \ q" I$ c* g! A* \0 k0 i0 }Thank you so much for your great support on us.* J" c5 V6 T: x* y. t- O
We have received your order of "XXXXXX".
. h5 f7 R' g) Y/ p& {8 N* Z5 }We will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?
3 ?5 B( P: ?; d% @2 S% p% _6 `$ [If nothing is wrong, we will ship them asap.4 S+ e. ?0 ]7 f4 w- H
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。 8 @+ l6 L! @1 c+ [" D% N
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客户因订购的商品大小不合适导致退货 Dear buyer，8 ^, H$ r' }- d% c0 T* t2 @( F
Thank you so much for your great support on us.
: s) G( S. G/ C* M8 i! h4 [1 q. _7 b: vSo sorry for the inconvenience that the swimming suit did not fit you. 3 d1 i, k9 a2 M# A! {
Will it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?
6 `/ m, F( M. [ O' ~Just suggestion, if you insist on returning it back, we will go to thefurtherstep.
: Q1 l. @1 A1 j" }- AWaiting for your reply.; A+ h6 L ]% x5 L
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，
/ M+ B) m' H4 j* h0 w( H9 kThank you so much for your great support on us.
9 e& c/ V0 l+ r1 f2 H( @9 k$ OWhat a big mistake we made! Q8 r H; |" {* d# w
Sorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.
. l' c5 a( O2 ?! VWaiting for your reply and hope your kind understanding.
) F8 H" U8 l1 P7 O; }* BBest Regards Seller’s name
- H' I/ g6 d0 S" |. u# {9 J; z译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.
0 L8 X, H! t! J- n% `# @% a, HUsually it takes about 7-12 days for the item to reach you.
) w7 C1 f& b/ Z. Q# a1 uAny question, feel free to contact us and we will reach you at the soonest.
- b% n' l# u8 `+ p) U5 j" DBest Regards Seller’s name
+ G5 D, V x8 L% J' ^# U译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order!
5 |6 w- }2 ^# q q- x. N( c; TWe have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.
; B% I9 h) S" ~1 P, M3 f3 b& x1 M) NHave a nice day!6 e5 L. u9 l5 s- W
Best Regards Seller’s name' |7 K/ u. C' ^" u& O! {) \/ x- _
译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！ 7 h5 E! M0 I/ b# R
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发表于 2015-3-4 20:47:24
