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看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，0 h# q% O; {: M! C# k2 u0 ]
Thank you so much for your great support on us.' K0 R# B* r8 f' {5 M9 ^2 e
We have received your order of "XXXXXX".7 l" a# A; I" L/ P) G+ c
We will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?
5 r5 c: [ i$ h+ I. B9 e- y% pIf nothing is wrong, we will ship them asap.' m% J9 Y ?! i5 E# O# P$ B$ t
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。
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客户因订购的商品大小不合适导致退货 Dear buyer，
$ |) ~; I6 H8 t9 J3 k3 AThank you so much for your great support on us.- Z) L* z1 r) Y0 q
So sorry for the inconvenience that the swimming suit did not fit you.
2 l9 d9 p! x1 z: Z: `Will it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?
2 V, e' Q ?, kJust suggestion, if you insist on returning it back, we will go to thefurtherstep./ |/ f' [7 n" k- a# j
Waiting for your reply.6 t E0 O J! z' R8 E$ c% h8 t
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，
+ z( x+ t( s- S+ q, y6 dThank you so much for your great support on us.
/ B4 @9 C+ e4 l& ~What a big mistake we made! + o2 }# Z: ]4 V5 W5 W
Sorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.! ?$ w7 ]. y, O, k, s/ j0 Z! x
Waiting for your reply and hope your kind understanding.3 Q) P6 q1 H+ g! D) j7 Q
Best Regards Seller’s name
) V3 ]4 [- q' Z* h译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.$ p/ p6 g/ h7 z" ~. a; Y; ^* u
Usually it takes about 7-12 days for the item to reach you.
- f' Q. ]! @. D ^2 W! [ B6 k* rAny question, feel free to contact us and we will reach you at the soonest.
6 a2 ]9 {' G, {/ A' m; n4 FBest Regards Seller’s name: T3 U4 e) |; b7 H* Y! R
译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order!
! n4 M' b3 }+ ~7 u9 u1 SWe have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.
+ ]( Q/ F( w5 O! ~3 h& v, bHave a nice day!8 G u% _8 p- f; u W8 p/ D2 o( n
Best Regards Seller’s name
; V: K" h1 ~2 E5 h; ]译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！
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发表于 2015-3-4 20:47:24