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看到越来越多的新同学加入我们乐淘帮大家庭，乔帮主感到非常欣慰！为了照顾我们新同学，从现在开始，我们会不定期推送一些基础知识，帮助我们新同学快速上手！本期乔帮主给大家推送一些亚马逊邮件回复模板，注意仅供参考。 客户订购多种产品，卖家发邮件确认产品订单 Dear buyer，
# L4 s% P9 Q+ m% Y- @7 ?6 S6 rThank you so much for your great support on us.
m! S' I H& T# |We have received your order of "XXXXXX".: z4 @; f7 C( Z* M
We will work on your order asap, we just want to confirm the amount ofthecompass, did you order 10 pcs?6 l& [- o. e( H( T5 u8 E# }# |
If nothing is wrong, we will ship them asap.8 M- L) E. u: [, ]) P4 Z. B- H/ z9 o
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！我们已经收到您的订单“XXXXXX”。我们会尽快跟进您的订单，现在我们先帮您确认指南针的数量，您是否订购10个指南针？ 如果没什么问题，我们会尽快发货。 4 B& l9 G$ I, \
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客户因订购的商品大小不合适导致退货 Dear buyer，$ {7 P0 f: {# H8 @7 \6 _! h
Thank you so much for your great support on us.: N; f& c P) L- p+ b3 R
So sorry for the inconvenience that the swimming suit did not fit you. 3 a% \7 w( m! k4 p; W! t
Will it be possible to give others as a gift? Or how about we make you apartialrefund as a way to make up for this?/ y/ ]& S' ]: u" |
Just suggestion, if you insist on returning it back, we will go to thefurtherstep.1 F2 `7 G/ ~0 Y; a2 ]( t& X7 o
Waiting for your reply.$ q% j& S7 T$ U: @: I/ k/ }
Best Regards Seller’s name 译文：亲爱的顾客，非常感谢您对我们的大力支持！很抱歉，因为这件泳衣不适合您，给您带来不便。这件泳衣可以送给别人作为礼物吗？或者我们这边退部分货款作为补偿？ 只是建议，如果您坚持要退货，我们会跟进下一步。 我们等待您的回信。 卖家发错地址 Dear buyer，+ k$ \' c% K+ y* U2 k$ e7 j
Thank you so much for your great support on us.; a# h4 `' V8 |, `% J
What a big mistake we made! $ e" _# X( C5 R0 D6 U
Sorry, but will you still want the items? If yes, we will resendyouimmediately, if not, we will make you the full refund.$ @9 D! Z1 ?. n4 x5 l
Waiting for your reply and hope your kind understanding.
3 ^3 H) Y3 j& S+ O# A0 ?8 PBest Regards Seller’s name, T! A0 Z, u6 z: N: m
译文：亲爱的顾客，非常感谢您对我们的大力支持！我们犯了很大的失误。很抱歉，不知您是否还需要这个产品。如果需要，我们会立刻重新发货；如果不需要，我们会全额退款。我们等待您的回复，并希望获得您的理解。 卖家发货到达时间 Dear buyer， Thank you so much for your great support on us.
$ x9 g% \4 m7 @Usually it takes about 7-12 days for the item to reach you.
+ _& @ R+ X: c/ \+ SAny question, feel free to contact us and we will reach you at the soonest.- ^, S, ? e8 {% E- q$ V
Best Regards Seller’s name
' f, O2 `: u( O译文：亲爱的顾客，非常感谢您对我们的大力支持！一般情况下，7-12天内您便会收到货物。如有问题，请随时联系我们，我们会尽快将货物送达。 卖家发货后，要求客户写反馈 Dear buyer， Thank you very much for your order!7 ]6 L5 ?# V: g M/ P
We have shipped the goods and it will arrive at your side soon. Hope youlikeit! And we are looking forward to your feedback.) T& _- K! F4 J
Have a nice day!
2 ^4 ?6 r) }1 I9 Q' z1 YBest Regards Seller’s name7 c N# {" X/ B9 I3 U
译文：亲爱的顾客，非常感谢您的订单！货物已发出，您将会很快收到。希望您会喜欢！我们期待您的反馈！祝您今天愉快！ ' I6 p: S/ h; z5 w
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发表于 2015-3-4 20:47:24