" Z% Z$ Y O4 e3 e9 W9 l2 Z# tDear Cloudflare Customer, , d, e1 Y( D& C0 ] h0 O I1 L1 X( o% nToday at approximately 13:42 UTC we experienced a global service disruption that affected most Cloudflare traffic for 27 minutes. ( D$ D# O9 D) L5 |1 f7 O: x. @) w: `7 p8 m0 y
The issue was triggered by a bug in a software deploy of the Cloudflare Web Application Firewall (WAF) which resulted in a CPU usage spike globally, and 502 errors for our customers. To restore global traffic we temporarily disabled certain WAF capabilities, removed the underlying software bug, then verified and re-enabled all WAF services. , \( N4 I. C7 U4 |2 D7 n. G
$ F7 A& }3 W; J" h* tWe’re deeply sorry about how this disruption has impacted your services. Our engineering teams continue to investigate this issue and we will be sharing detailed incident report(s) on the Cloudflare blog. 4 |9 L3 O+ |' m' {+ \$ n# B% E T- _
~The Cloudflare Team * r$ Q4 w# ] L P7 l3 Y6 T4 x9 y4 w1 a
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