7 H( N) ?4 b, G* e3 dDear Cloudflare Customer, $ t) y: v& f% S* l2 w- ]' [, o
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Today at approximately 13:42 UTC we experienced a global service disruption that affected most Cloudflare traffic for 27 minutes. M' X" f$ Y1 U A. f. q0 T L. m( w: t; x$ U# h+ X
The issue was triggered by a bug in a software deploy of the Cloudflare Web Application Firewall (WAF) which resulted in a CPU usage spike globally, and 502 errors for our customers. To restore global traffic we temporarily disabled certain WAF capabilities, removed the underlying software bug, then verified and re-enabled all WAF services. & u# b4 o0 @: y: O- i+ |1 ~+ U1 u# r# l8 ?' a0 b$ L( F" D$ l
We’re deeply sorry about how this disruption has impacted your services. Our engineering teams continue to investigate this issue and we will be sharing detailed incident report(s) on the Cloudflare blog. # w Y* G3 {2 U4 u' w% s9 i. N
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~The Cloudflare Team ( P( f( f3 t3 r @; x+ a j0 I& d
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